museum guest expectations
Our Commitment to Our Community
The Children’s Museum of Denver at Marsico Campus is a community gathering place. We welcome all children and their adults, regardless of ability, age, color, creed, ethnicity, gender expression, gender identity, immigration status, national origin, race, religion, sexual orientation or socioeconomic status, and invite everyone to learn and explore together.
We celebrate diversity in all aspects of our organization. Through inclusive programming, exhibits, communal spaces and hiring practices, we commit to creating an environment that reflects and respects our community.
Museum Guest Expectations
The Children’s Museum of Denver at Marsico Campus is a joyful place where children and their grown-ups learn and play together. To ensure all guests have a positive and safe experience, we expect our staff, volunteers and guests to act responsibly and be considerate of others as we share this space.
- Children and adults must stay together. No adults are allowed in the Museum without a child, and no child without an adult.
- Adult guests are responsible for the supervision of their children at all times.
- No food or drinks in the exhibits. No smoking/vaping on the Museum campus, including Joy Park.
- Shoes are required in the Museum (except designated indoor spaces and certain parts of Joy Park).
- Use Museum equipment and exhibits safely and appropriately.
- Pets are not allowed at the Museum. Service animals welcome.
- Please review the Museum’s Safer Play page for our current COVID-19 policies.
While at the Museum, we request that all guests adhere to the following Code of Conduct:
- Guests are asked to model positive behaviors and treat other visitors with kindness and respect.
- Offensive, abusive or threatening language or behavior toward other guests and/or Museum staff will not be tolerated. This includes hate language or symbolism, as well as wearing or otherwise displaying profane or obscene content on clothing or elsewhere on one’s person.
- Firearms or weapons of any kind are not allowed in the Museum.
- In addition to the rules stated above, the Museum does not tolerate any activity that threatens Museum operations, disrupts the ability to provide a safe, welcoming, family-oriented environment, or is illegal under city, state and/or federal law.
Museum staff reserves the right to refuse admission, revoke membership and/or remove any person for any reason without refund, including violating the Code of Conduct or exhibiting unsafe, inappropriate or disruptive behavior, or behavior likely to cause damage.
The Museum reserves the right to update these policies at any time. Please contact Museum staff with any questions, needs or concerns.